FairPari Privacy Policy – Your Data is Safe With Us

1 Introduction

Welcome to FairPari. We understand that people have many questions about sharing personal information online. That's why this Privacy Policy is fully transparent – explaining exactly how we collect your data, why we keep it, and how we keep it safe.

By using the FairPari platform, you agree to this Privacy Policy. That said, we want your agreement to be informed, not just assumed. That's why this policy is written in plain, straightforward language.

This Privacy Policy applies to the FairPari website, mobile app, and all other platforms. The date of any update will be noted at the top of this page.

2 What Information We Collect

FairPari collects two types of information – what you provide directly and what is gathered automatically as you use the platform.

3 How We Use Your Information

FairPari uses your information for specific, transparent purposes. Details are outlined below:

• Account management: Your data is used to create, verify, and secure your account.
• Service Delivery: To deliver betting, gaming, and payment services properly.
• Customer support: Our support team uses your information to resolve your issues as quickly as possible.
• Security & Fraud Prevention: Device and login data is analysed to detect suspicious activity.
• Legal obligations: Information required to meet regulatory requirements is retained accordingly.
• Service Improvement: We analyze usage patterns to continuously improve the platform.
• Responsible Gaming: Betting patterns are monitored to identify signs of problem gambling.
• Marketing (with consent): If you have given your consent, we will send you information about bonuses and promotions.

FairPari never uses your data for any purpose you haven't been informed about. Your consent will always be obtained before your information is used for any new purpose.

4 Data Sharing Policy

FairPari does not sell your personal data to third parties. This is a core principle with no exceptions. However, there are limited circumstances where sharing information may be necessary:

• Payment processors: Necessary information is shared with bKash, Nagad, and other payment providers to process your transactions.
• Identity verification services: Approved third parties verify information as part of the KYC (Know Your Customer) process.
• Legal authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Technology service providers: Technology companies that support platform operations may access limited data under strict confidentiality agreements.

5 Cookies & Tracking Technologies

FairPari uses cookies and similar technologies on its website and app to help improve your browsing experience.

• Essential cookies: These are essential for maintaining your login session and ensuring security. They cannot be disabled.
• Functional Cookies: Helps remember your preferences and settings.
• Analytics cookies: Used to understand which parts of the platform are most frequently visited.
• Marketing cookies: To show you relevant ads, with your consent.

Most cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features to stop working.

6 Data Retention Period

FairPari does not retain any data longer than necessary. General guidelines are outlined below:

• Active account data: retained for as long as your account remains active.
• Closed account data: retained for up to 5 years after closure (as required by legal obligations).
• Transaction records: 7 years (in accordance with financial regulations).
• Support chat history: 2 years.
• Login logs & security data: 1 year.

Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

7 Your Rights

FairPari respects your data rights. The following rights belong to you, and FairPari is obligated to help you exercise them:

To exercise any of these rights, please support@fairpari.im email us at the address provided. We will respond within 30 days.

8 Data Security Measures

FairPari protects your data with a multi-layered security approach — covering not just technology, but strict policies at the organisational level as well.

• 256-bit SSL Encryption: Banking-grade encryption applied to all data transfers.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Staff training: All FairPari staff are trained to comply with data protection rules.
• Restricted access: Only authorised personnel can access specific data.
• Data Breach Protocol: In the event of a data breach, we will notify those affected within 72 hours.

9 Minors' Information

FairPari does not knowingly collect data from anyone under 18. Our platform is for adults only, and age verification is carried out at the point of registration.

If you believe a minor's information has been collected inadvertently, please contact us immediately. We will delete the data and close the associated account without delay.

10 Policy Changes

FairPari may update this privacy policy from time to time. For significant changes:

• Notifications will be sent via email or through the platform.
• The date of any changes will be updated at the top of the page.
• For significant changes, we may request your consent again.

Continuing to use the platform after any update will be considered acceptance of the revised policy. We recommend checking this page regularly to stay informed.

11 Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:

• Email: support@fairpari.im
• Live Chat: Available on the platform 24/7
• Help Center: Visit the Help Centre page

We aim to respond to all requests within 30 days. For urgent matters, reaching out via live chat will get you a faster response.